Ruben Munilla

Global Store Locator, Product Redesign

Redesigned the global store locator so millions of customers can find UPS locations, shipping and drop offs faster.

SaaS • Enterprise • Redesign Legacy • Mobile

Surround and SenseAware, Shipment Monitoring

Turned live sensor and tracking data into clear monitoring workflows, so teams can spot and respond to at risk packages.

SaaS • Enterprise • IoT • Dashboard

Salesforce Redesign, Territory Managers

Research with field and virtual Territory Managers shaped a Salesforce redesign that brings their daily work into one place.

Salesforce • Enterprise • UX Research • Accessibility

Clinical Quality Feedback, Healthcare Platform

The redesign cut provider reliance on Highmark staff by 80 percent and development time by 40 percent with one unified interface.

Healthcare • SaaS • Enterprise

Synergy, FinTech Platform Redesign

Modernized a legacy banking platform that was at risk of being removed for low use, rebuilt around the tasks users do most.

FinTech • SaaS • Enterprise • Redesign Legacy

Dealership Management Portal

Led the end to end redesign of a legacy dealer portal, so Finance and Insurance teams can work independently.

SaaS • B2B • Enterprise • Redesign Legacy

Internal Website, Frontend UI

Built the internal website front end from scratch in HTML, CSS and JavaScript for a seamless backend handoff.

Frontend UI • Internal App • Accessibility

I was the only UX Designer on these projects.